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November 10, 2024February 2, 2024 by Gaurav Sharma

6 Email Marketing Challenges Marketers Face in 2024

Illustration Of Email Marketing Challenges

Email continues to be a content marketing force, and marketers will continue to use this strategy to reach their business goals well into 2024. But that doesn’t mean they won’t face challenges. 

The email marketing landscape is changing. And with every challenge, marketing teams must become more creative with their approaches and strategies. In this article, we discuss the top email marketing challenges marketers face and how to counter them. 

Table of contents

  1. 6 Email Marketing Challenges and Solutions to Counter Them
    1. 1. Deliverability Issues
      1. Solutions
    2. 2. Increasing Email Open Rates
      1. Solutions
    3. 3. Growing and Maintaining an Engaged Subscriber List
      1. Solutions
    4. 4. Navigating Privacy Regulations and Consent
      1. Solutions
    5. 5. Adapting to Technology and Automation Advances
      1. Solutions
    6. 6. Ensuring Mobile-Friendly Email Designs
      1. Solutions
  2. Why Is Email Marketing Crucial in 2024?
    1. Build Direct and Personalized Communication
    2. Create a Cost-Effective Strategy
    3. Gain Measurable Analytics
    4. Get High Engagement on Mobile Devices
    5. Become More Efficient with Automations
    6. Enhance Customer Loyalty
    7. Create Synergy with Other Marketing Efforts
    8. You Own Your Platform
  3. Should I Start an Email List in 2024?
  4. Overcoming Modern Email Marketing Hurdles

6 Email Marketing Challenges and Solutions to Counter Them

Let’s look at the top email marketing challenges 2024 will throw our way and look at some solutions that could help curb their effects. 

1. Deliverability Issues

37% of brands said they would increase their email marketing budget. However, an increase in budget wouldn’t matter if fewer and fewer of our issues land in your prospects’ inboxes.

Deliverability issues in email marketing are a significant concern for marketers in 2024. This challenge encompasses emails marked as spam or outright blocked by Internet Service Providers (ISPs). When emails don’t reach the intended inboxes, you’ll have reduced engagement, lower conversion rates, and a potential loss of revenue. 

Email Marketing Challenges: Deliverability Issues
Image via Cyberhoot

Moreover, poor deliverability can damage a brand’s reputation and sender score. When that happens, it becomes increasingly difficult for future emails to reach your target recipients. The root causes of deliverability issues are often complex. Factors affecting it include poor email list quality, lack of sender authentication, and non-compliance with evolving email regulations and ISP policies.

Solutions

  • Authenticate Your Emails—Implement Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting, and Conformance (DMARC) protocols. These authentication standards and DMARC policy implementation help ISPs recognize your emails as legitimate, reducing their chances of being marked as spam. To ensure you’re effectively using DMARC, it’s essential to understand how to read DMARC reports.
  • Maintain List Hygiene—Verify and clean your email list to remove inactive subscribers, incorrect email addresses, and spam traps. This improves deliverability and ensures compliance with anti-spam laws and regulations.
  • Consistent Sending Schedule—Establish and maintain a consistent email sending schedule. This builds a positive sending reputation with ISPs, as erratic sending patterns can trigger spam filters. It’s also crucial to select a reliable email marketing platform as it could impact your deliverability. Here’s a list of trusted ones by Attrock. 

2. Increasing Email Open Rates

As inboxes become increasingly cluttered, achieving high email open rates is challenging for marketers in 2024. Nowadays, marketing and advertisement have an average open rate of 17.38%, much lower than before. In 2004, email open rates sat at around 39%.

Email Marketing Challenges: Increasing Email Open Rates
Image via Socketlabs

Open rates directly impact the success of email marketing campaigns. Low open rates indicate that your messages don’t resonate with your audience or get lost in other emails. Factors contributing to low open rates include unappealing subject lines, lack of personalization, sending emails at suboptimal times, and a disconnect between the email content and the subscribers’ interests or needs. Working with a HubSpot agency can help you take your marketing strategies to the next level.

Solutions

  • Compelling Subject Lines—Create engaging and personalized subject lines that grab the recipient’s attention and encourage them to open the email. Avoid using spammy or misleading phrases. Try A/B testing to see which subject lines return a better open rate. You can also get help from an AI email writer, who can provide instant, engaging subject lines with new ideas.
  • Segmentation and Personalization—Segment your email list based on subscriber behavior and preferences, and personalize content to make it more relevant and appealing to different segments.
  • Optimize Send Times—Test and identify the best times to send emails to your specific audience. Timing can significantly impact open rates, as emails sent to the most active recipients are more likely to be noticed and opened.

3. Growing and Maintaining an Engaged Subscriber List

In 2024, marketers will still need to grow their email subscriber list as they have always been. But people now see the premise through the email newsletter. Also, a larger list doesn’t necessarily translate to better results if many subscribers are disinterested or inactive. 

These situations can lead to reduced campaign effectiveness. Additionally, acquiring new subscribers who are genuinely interested in your brand and retaining their interest over time is becoming increasingly difficult in a competitive digital landscape. Users are bombarded with numerous marketing messages daily, and you must find ways to stand out.

Solutions

  • Value-Driven Content—Offer valuable, high-quality content that resonates with your target audience. This could be in the form of informative newsletters, exclusive deals, or engaging multimedia content.
  • Create Target Audience Personas—Not everyone will find your messages and products valuable, so it’s good to be clear about the people who will from the onset. Create an ideal customer profile and wrap your messages and content around what those personas find valuable.
Email Marketing Challenges 4
Image via Hootsuite
  • Lead Magnets—Use lead magnets like ebooks, webinars, or discount codes to incentivize users to subscribe when generating leads. Ensure that these offers are relevant and provide tangible value to your audience.

4. Navigating Privacy Regulations and Consent

With the increasing emphasis on data privacy and consent in 2024, email marketers must navigate a complex landscape of regulations like GDPR, CCPA, and others. These laws dictate how personal data can be collected, processed, and stored, requiring explicit consent from subscribers. 

Email Marketing Challenges: Navigating Privacy Regulations And Consent
Image via Assets-Global

Non-compliance can result in hefty fines, legal issues, and damage to brand reputation. Furthermore, gaining explicit consent and managing subscribers’ privacy preferences can be challenging as users become more protective of their data and skeptical of marketing practices.

Solutions

  • Transparent Opt-In Processes—Be clear about what subscribers sign up for and what emails you plan to send them. Use straightforward, compliant opt-in forms.
  • Regular Compliance Audits—Conduct regular audits to ensure your email marketing practices comply with the latest data protection regulations and make sure to use compliance software.
  • Easy Opt-Out Options—Provide clear and easy ways for subscribers to opt out or change their data preferences. This is important if you wish to communicate your respect for their right to privacy and control over their information.

5. Adapting to Technology and Automation Advances

Keeping up with the latest email marketing automation and tools advancements is a significant challenge. To remain competitive, marketers must stay abreast of trends like AI-driven personalization, dynamic content, and advanced analytics. 

However, integrating these new technologies into existing systems can be complex and resource-intensive. Additionally, there’s the challenge of using these tools effectively to enhance campaign performance without losing the personal touch that subscribers value.

Solutions

  • Invest in Advanced Email Marketing Tools—Adopt email marketing platforms that offer advanced features like AI-based segmentation, predictive analytics, AI email writing, and automated workflows.
  • Continuous Learning and Training—Invest in continuous learning so your team stays updated on the latest email marketing technologies and best practices. If you have teams who want to learn more about the latest marketing tactics and principles, they can check out degrees in marketing to help solidify their understanding of the laws that make marketing work.
  • Test and Iterate—Regularly test different technologies and strategies to see what works best for your audience, and be prepared to iterate based on performance data.

6. Ensuring Mobile-Friendly Email Designs

With most emails being opened on mobile devices in 2024, creating mobile-friendly email designs is crucial. However, ensuring emails display correctly across various devices and email clients can be challenging. Poorly designed emails for mobile can lead to low engagement, high unsubscribe rates, and a negative impact on brand perception. 

The challenge is designing emails that are visually appealing, functional, and easy to navigate on smaller screens, with varied screen sizes and resolutions to consider.

Solutions

  • Responsive Design—Use responsive email design techniques to ensure that your emails automatically adjust to the screen size and orientation of the device they are viewed on.
  • Simplified Layouts and Clear CTAs—Opt for simpler layouts and clear, easy-to-tap call-to-action (CTA) buttons. Avoid overcrowding your email with too much content or too many images.
  • Test Across Devices and Clients—Regularly test your emails on various devices and email clients to ensure they render correctly and provide a seamless user experience.

Why Is Email Marketing Crucial in 2024?

Email marketing remains a cornerstone of digital marketing strategies in 2024. Despite emerging platforms and technologies, email marketing maintains its relevance due to its unique strengths and adaptability. 

Here are some compelling reasons why email marketing will continue to be crucial in the coming year and beyond.

Build Direct and Personalized Communication

Email offers a direct line to your audience, cutting through social media clutter. You can create several personalizations with email, such as using the recipient’s name and tailoring content based on their interests. 

All these can significantly boost engagement with your audience. You’ll never go wrong with creating a personal touch because it transforms generic messages into relevant and appealing communications.

Create a Cost-Effective Strategy

Email marketing is known for its impressive ROI. It’s also relatively inexpensive to run and easy to scale. These factors combined make this strategy a cost-effective choice, especially for small businesses. Email marketing campaigns help you reach a large audience with minimal expense compared to other marketing channels. This efficiency is vital in maximizing marketing budgets while achieving significant reach.

Gain Measurable Analytics

Using email marketing tools to track opens, clicks, and conversions gives you rich and actionable insights. These metrics allow businesses to understand user behavior, refine strategies, and improve future campaigns. This data-driven approach makes you more likely to optimize your emails and gain better results. We recommend using a tool like Google Analytics to do this.

Email Marketing Challenges 1
Image via wikimedia.org

Get High Engagement on Mobile Devices

With most users accessing emails on mobile, email marketing aligns with contemporary browsing habits. Designing mobile-optimized emails ensures your messages are easily readable on any device, enhancing user experience and engagement.

Become More Efficient with Automations

Automated emails like welcome messages and follow-up sequences can save time and ensure consistent communication. This automation allows for timely, relevant content delivery.

You can also use automated email sequences to nurture leads and maintain customer engagement without manual effort.

Enhance Customer Loyalty

Regularly sending value-giving emails can foster customer relationships and loyalty. When you send emails with tips, ideas, free guides, and so on, you can make subscribers feel valued and connected to your brand. You can also provide exclusive content, offers, and insights that encourage repeat business and long-term loyalty.

Create Synergy with Other Marketing Efforts

Email marketing integrates seamlessly with other digital strategies. It can drive traffic to your website, support content marketing efforts, and enhance social media strategies, creating a comprehensive digital marketing ecosystem.

You Own Your Platform

When you market on platforms like social media, over the top (OTT), or paid ads, you’re operating on rented property. That means you have less control over these platforms’ decisions, such as algorithm changes and increased costs per click on ads. With email marketing, you control your channels and platforms more. That means you have fewer unforeseen changes that could reduce the performance of your marketing strategies.

Should I Start an Email List in 2024?

Absolutely, starting an email list in 2024 is a strategic move for any business or individual looking to enhance their digital marketing efforts. 

If you don’t have an email marketing strategy yet, here’s a step-by-step guide to get you started:

  1. Identify who you want to reach with your email marketing. Understanding your audience’s interests, needs, and behaviors will guide your content and communication strategies.
  2. Select a platform that suits your needs and budget. Look for features like automation, analytics, and easy-to-use design tools.
  3. Design an attractive and easy-to-use sign-up form. Embed this form on your website, blog, and social media pages. Ensure it’s visible and accessible to encourage sign-ups.
  4. Provide a compelling reason for people to join your list, such as a free ebook, a discount code, or exclusive access to content. This incentive can significantly boost your sign-up rate.
  5. Craft a welcome email that automatically sends when someone joins your list. This email should introduce your brand, set email frequency and content expectations, and provide any promised incentives.
  6. As your list grows, segment it based on criteria like demographics, interests, or behavior. This allows for more targeted and relevant email campaigns.
  7. Develop content that resonates with your audience. This could include industry insights, product updates, tips, or exclusive offers. Ensure your content provides value to keep your subscribers engaged.
  8. Consistency is key. Decide on a frequency for your emails—weekly, bi-weekly, or monthly—and stick to it. Regular communication keeps your audience engaged and your brand top of mind.

Overcoming Modern Email Marketing Hurdles

Overcoming these email marketing challenges requires a multifaceted approach. A lot of work goes into keeping your email marketing strategies effective and relevant, but the effort is worth it. Returns on investment have increased for companies, with 50% saying they saw two-time improvements in email marketing returns.

By addressing the above-mentioned challenges head-on, marketers can enhance the effectiveness of their email campaigns, foster better engagement with their audience, and ultimately drive greater success in their digital marketing endeavors. The key lies in staying adaptable, informed, and customer-centric in email marketing.

Gaurav Sharma

About the author

Gaurav Sharma, Founder and CEO, Attrock

Gaurav Sharma is the founder and CEO of Attrock, a results-driven digital marketing company. Grew an agency from 5-figure to 7-figure revenue in just two years | 10X leads | 2.8X conversions |  300K organic monthly traffic. He also contributes to top publications like HuffPost, Adweek, Business 2 Community, TechCrunch, and more.

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