The 6 Pillars of Successful Customer Retention
Are you overly focused on landing new customers? Most companies are. But until you master keeping those customers engaged, you might as well be pouring expensive champagne down the drain …
SaaS Churn
How To Avoid SaaS Churn (And Get Your Churned Customers To Return)
Churn doesn’t happen abruptly. In most cases, there are blazing red flags that hint a client is at risk of canceling. But knowing how to coax them to stay while …
5 Simple B2B Customer Retention Strategies (And How to Get Started)
Customer acquisition is all the talk. Targeted advertising, lead generation, and social media are just a few ways to snag new buyers. But what about your current customers? Show them …
5 Captivating WinBack Campaign Ideas and How to Get Started
Churn is part of every business, especially the SaaS world. If a customer disengages with your brand, should you give up and let them walk away? Not exactly. An inactive …
Churn Analysis: 7 Tips To Improve & Win Back Lost Users
Churn analysis helps you win back customers while simultaneously improving your product. But knowing what areas to focus on specifically so you can swoop in just in time and keep …